Refund policy
Digital Products Return & Refund Policy
Due to the nature of digital goods, all sales of digital products (e-books and downloadable files) are final and non-refundable once the file has been accessed, downloaded, or sent.
Exceptional Refunds:
We only issue refunds or file replacements under the following conditions:
- You received a corrupted or damaged file that cannot be opened.
- You purchased the exact same digital product twice by mistake.
If you experience any technical issues with your download or file access, please contact our support team at support@trendnovaonline.com with your order details, and we will assist you immediately.